12 Jun 2018

Member Service Representative – Mayo Clinic – Rochester, MN

Mayo Clinic – Posted by Find a Job in Minnesota Rochester, Minnesota, United States

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Job Description








Mayo Employee Federal Credit Union

Why Mayo Clinic

We are looking for a full time Member Service Representative at the Mayo Employee Federal Credit Union in Rochester, MN. Position requires a bachelors degree or 4 years of financial institution experience (banking only). For those meeting the bachelors degree requirement, preference for additional banking experience as well is still wanted. If you meet these requirements, please apply and attach a detailed resume!

Position description

The member service representative serves as a liaison between the member and the credit union. Responsible for providing account information, opening and closing of accounts, account ownership changes, purchase and surrender of certificates of deposit, IRAs, notary services, and other services as needed. Professionally handles the member’s daily credit union needs. Serves as a backup in the teller and receptionist area.


A minimum of a bachelors degree or equivalent work experience of at least four years in a financial institution is required. Familiarity with credit union philosophy, work procedures, and financial institution operations gained from work experience is required. Successful candidate must have professional well-developed interpersonal skills necessary for servicing credit union members and projecting a positive image as a representative for the credit union. Must be an extremely organized individual, possessing excellent time management and prioritization skills. Strong computer skills are required. Must be a self-starter and a team player.

Additional qualifications

The ideal candidate will have previous direct experience in working as a teller at a financial institution as well experience working in a role(s) with direct member contact involved in establishing and servicing deposit relationships.

Exemption status


Compensation Detail

Education, experience and tenure may be considered along with internal equity when job offers are extended. The minimum pay rate is $16.26 per hour.

Benefits eligible



Full Time

Hours / Pay period


Schedule details

Monday – Friday; 8:00 a.m. to 5:00 p.m.

Weekend schedule

One Saturday per month; 9:00 a.m. to 12:00 p.m.

Site description

Mayo Clinic is located in the heart of downtown Rochester, Minnesota, a vibrant, friendly city that provides a highly livable environment for more than 34,000 Mayo staff and students. The city is consistently ranked among the best places to live in the United States because of its affordable cost of living, healthy lifestyle, excellent school systems and exceptionally high quality of life.


Administration, Business, Finance, Office & Administrative Support

Job posting number



Rachel Messmer

Equal opportunity employer

Mayo Clinic is an equal opportunity educator and employer (including veterans and persons with disabilities).


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Job Categories: Admin, Banking, Education, Finance, Health, and Other. Job Tags: education.

Job expires in 17 days.

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