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14 Apr 2018

Full-Time Full Time Customer Service Representative – Signature Flight Support – Rochester, MN

Signature Flight Support – Posted by Find a Job in Minnesota Rochester, Minnesota, United States

Full Time Customer Service Representative - Signature Flight Support - Rochester, MN thumbnail

Job Description

We Service Private Jets!

Training Provided!
Are you interested in the aviation industry; and do you have experience or interest with customer service? Are you a student seeking a job to compliment your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the worldwide Signature Flight Support team.

Expectations:
  • Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele.
  • Arranging services including hotel, catering, and ground transportation.
  • Coordinating aircraft services, such as fuel and hangar storage.
  • Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication.
  • Educating customers on available services, promotions and programs.
  • Processing customer invoices.
  • Answering customer questions and resolving issues as necessary.

Position Requirements

  • We are looking for team members with a High School Diploma or General Education Degree (GED).
  • Excellent interpersonal, verbal, and written communication skills.
  • Proficient computer skills.
  • Must possess a valid state Driver’s License.
  • Previous customer service experience preferred.
  • Previous FBO experience a plus.
An Equal Opportunity Employer M/F/Disability/Vet

Primary Location
: United States-MINNESOTA-ROCHESTER-Rochester International airport


Schedule
: Full-time


Employee Status
: Regular

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Job Categories: Aviation, Catering, Customer Service, Education, and Other. Job Types: Full-Time. Job Tags: customer service, education, and transport.

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