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14 Apr 2018

Full-Time Customer Service Representative-Call Center – Commercial Water – Zumbrota, MN

Commercial Water – Posted by Find a Job in Minnesota Zumbrota, Minnesota, United States

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Job Description

Customer Service Representative-Call Center

Have a Ripple Effect on your Career! We are currently hiring future leaders to join our Organization as a Customer Service Representative in our Call Center.

Voted as “One of the Best Places to Work” again this year and included in Inc. Top 500 Fastest Growing Private Companies for 5 years running, USWF is a leader in providing water filter solutions. We are a passionate, family-owned business looking for the next leaders that share our core values and vision to join our innovative team.

This is a great career opportunity for an ambitious, energetic, out-going person who has a passion for growth! This position has tremendous growth opportunities in Management, Sales, Marketing and other departments within our Organization.

Candidates must demonstrate experience in the following:

  • Problem Solving
  • Multitasking
  • Ability to work in a Fast-Paced Environment
  • Ability to quickly and effectively build lasting Client Relationships
  • Ability to Assess and Identify Client Needs
  • Strong Communication abilities through Phone, Email and Chat tools.
  • Strong Team Player with Proactive

Job Responsibilities include but are not limited to:

  • Management of large volume of Incoming Calls
  • Professionally written responses to Email and Chat communication
  • Product, Service and Process Expertise
  • Effectively Communicate Technical Directions and Hardware Applications to Clients
  • Maintenance Client Needs: Placing Orders, Facilitating Returns, Providing Updates, etc.
  • Assist Clients with navigation of multiple websites

Minimum Requirements:

  • 2 year Degree or Equivalent Experience
  • 1-2 Years of Customer Service Experience required, retail experience preferred
  • Excellent Computer Skills
  • Knowledge of Computer Programs Required: Microsoft Office, Google Drive, CRMs


  • Complete Benefits – Medical, Dental, Vision, Life, Long-Term and Short-Term Disability
  • Simple IRA with Company Match

USWF offers a fun, fast-paced and challenging work environment with opportunities for personal and professional growth and advancement.

Job Type: Full-time

Required experience:

  • Call Center: 1 year
  • Customer Service: 1 year

Required education:

  • High school or equivalent

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Job Categories: Customer Service, Education, Marketing, Medical, Other, and Retail. Job Types: Full-Time. Job Tags: customer service, education, and website.

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